Policies
Last updated November 13, 2026
Terms of service
Game Forge is a free-to-play social game builder for family, party, word and puzzle games.
- Building games, sharing them and playing shared games are free.
- Builder Coins are an optional purchase that unlock builder extras (premium themes, card backs, tile styles, larger word lists and extra player seats). They have no value outside Game Forge, can’t be exchanged for money, and don’t help anyone win.
- Builder Coins are a license to use in-game content and are not your property. They can’t be exchanged or transferred to another account.
- Games you share must not contain offensive, hateful or illegal content.
Privacy policy
- Your games are stored in your browser. A shared game link holds that game’s settings, so anyone with the link can play it.
- Payments are handled by Google Pay and our payment processor. Game Forge never receives or stores your full card number.
- For purchases we keep the order number, the item, the amount, the date and the card description that Google Pay returns (for example “Visa •••• 1234”), so we can provide receipts and support.
- We don’t sell your personal information.
Refund policy
- If you were charged but didn’t receive your Builder Coins, contact support with your order number. We’ll deliver them or refund you in full.
- If you haven’t spent any of a Builder Coins pack, you can ask for a refund within 14 days of purchase.
- Refunds go back to the payment method you used in Google Pay.
Support
Email support@gameforge.life and include your order number from your receipt. We reply within 2 business days.